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Contact

Contact & first call

30 minutes, no strings: we look at your IT landscape and show where the biggest levers are – cost, risk, roadmap. Agency base: Berlin.

Let us talk about your IT

Briefly describe your situation. We get back to you on weekdays within one business day.

Alternatively, directly: kontakt@core-it-services.de

What happens after you send

  1. 1

    Reply within one business day

    You receive a confirmation and a concrete proposal for a 30-minute first call – via booking link, no back-and-forth.

  2. 2

    Quick check before the call

    We look at your website, your IT environment and your existing system landscape. That way we start the conversation directly with your numbers.

  3. 3

    Result: a concrete proposal

    After the first call you receive a proposal within five working days, with milestones, KPIs and price – or the honest recommendation of what you do not need at all.

How to prepare for the first call

You do not need a perfect doc – just a few facts. Then we can start directly with your numbers in 30 minutes.

Rough numbers

Number of systems, users and sites, typical incidents per month, running contracts (hosting, M365, support). Rough ranges are enough – we calculate with them in the call.

Your current tool landscape

Servers, network, cloud, Microsoft 365, shop – which systems are live and who runs them? “Everything half-done” is a valid answer too.

The three KPIs

Which three metrics should change for you in the next two quarters? If you know them, we know what to look for in the audit.

Frequently asked questions about contact and the first call

What does the first call cost?

Nothing. 30 minutes, no strings – then you decide whether we are a fit. A proposal is explicitly not a purchase commitment.

Do you work with our existing tool stack?

Usually yes. We are tool-agnostic: we check whether Microsoft 365, Azure, AWS or your current system makes sense – and advise on switching too.

How quickly can we start?

After the first call and a short audit we usually start the first milestone within two weeks.

What data should we prepare before the call?

Enough: a rough number of systems, users and sites, who runs your IT today (internal or external) and the three areas that should change for you – availability, cost, security. We look at the rest ourselves.

Can the first call take place in English?

Yes – we work fully bilingual (DE/EN). For markets with other languages (e.g. Italy, Spain, France) the responsible regional specialists join the conversation.

Do you also meet in person in Berlin?

Yes, our base is Berlin. On request we meet in person – or remote, whichever suits you.

What if you find out the lever lies elsewhere?

Then we say so. We then recommend what we think delivers better (often: an audit first, then the operation) – and you still decide for yourself.

How do you protect our data in the enquiry?

Your details are processed exclusively to handle the enquiry (Art. 6 (1) (b), (f) GDPR), not reused for our own marketing purposes, and deleted after completion unless a retention obligation applies.

Can we sign an NDA before the call?

Yes, on request we sign an NDA before the first call – just send us a short message. By default we only use the numbers shared in the call for your assessment and do not share them further.

What if we do not have any tools yet?

Then it is actually the best time to start: you build on a clean data foundation from the beginning, instead of repairing broken setups later. In the call we show what the minimal entry point looks like.