Managing Director & Founder (CEO)
Germany
As head of IT in the mid-market he watched projects stall in broken infrastructure and missing strategy – and built the agency from that frustration: strategy first, then systems, then operation.
Head of Cloud & IT Automation
Germany
Builds automations that IT teams do not have to re-engineer. 200+ migration and automation setups in Azure, AWS and on-premise – a fondness for clean architectures and a healthy distrust of “quick hacks”.
Cloud & Microsoft 365 Italy
Italy
Has been running cloud and M365 setups in Italy since she learned in Milan that migration is not a matter of chance. Migrations, Entra ID and hybrid setups for industrial and skilled-trade businesses – with cleanly documented handovers.
Managed IT & Networking Spain
Spain
Connects managed IT operation with the processes behind it: when something fails in Madrid, it does not land in a black box, but in an escalation path tailored to the region.
Microsoft 365 & Office 365 Specialist DACH
Switzerland
Turns licences into working operation: Microsoft 365, Entra ID, Exchange and Teams setups, email security and admin structures. Favourite diagnosis: “Your M365 setup is fine – the operation around it is missing.”
Cloud Architect & Monitoring
Austria
Builds monitoring and cloud setups that survive growing complexity: Azure, AWS, hybrid, 24/7 monitoring with clear escalation paths – so IT and management see the same number.
AI Consultant & Process Automation
International
Introduces AI where processes and data carry: LLM assistance, RAG on company data, workflow automation – always at the right moment, with a pilot instead of a mass rollout.
IT Security & Compliance UK & International
United Kingdom
Manages security setups in UK and international markets with a view of the whole system: firewall, EDR and zero-trust access provide the protection, audits show the maturity. ISO 27001 and NIS2 in the mix.
Managed Hosting & Server Operation
International
Builds hosting setups that rank – and carry in operation. Managed servers, Plesk, WordPress and application hosting with Core Web Vitals on course – and monitoring that detects performance drift before users notice it.
IT Operation & Networking France
France
Runs IT operation in France, where data-protection and NIS2 rules are stricter than the rest of Europe – and turns that into an advantage: clean compliance setups that also keep French regulators calm.
Office Manager New York · Cloud & Managed IT USA
USA
Runs the New York office and IT operation for the US market: Azure and AWS setups, M365 for US clients, endpoint and backup operation – connected to the central steering out of Berlin.
Office Manager London · Microsoft 365 & Data UK
United Kingdom
Runs the London office and owns M365 and data projects for UK clients: Microsoft 365 rollouts, Entra ID security and reporting that IT and management read the same way.
Office Manager Singapore · IT & E-Commerce Asia-Pacific
Singapore
Runs the Singapore office and IT operation for Asia-Pacific: networking and M365 setups across several countries, shop operation (Shopify, Magento) and localised support for APAC time zones.
Managed IT & Microsoft 365 Benelux
Netherlands
In charge of managed IT for the Netherlands and Belgium: M365, endpoint and network operation for B2B industry – in the language teams actually work in there (NL, FR, DE).
Backup & Disaster Recovery Scandinavia
Sweden
Backup and DR strategies for Sweden, Norway and Denmark: 3-2-1 setups and immutable backups that use Scandinavian privacy strictness as an advantage instead of working around it.
Head of E-Commerce & Web Development
Germany
Builds shops that do not just look good but stay fast under load: Magento, Shopify and WooCommerce in build and operation – with a performance budget that holds at 10,000 orders a year.
Workplace & Mobile Device Management DACH
Germany
Makes working from anywhere a standard: MDM for company devices, BYOD frameworks, remote access with MFA – and workplaces that run exactly the same in the office and at home.
Data, BI & System Integration Austria
Austria
Connects the systems that otherwise stand side by side: ERP, CRM and shop data flow through his dashboards, where IT and management read the same numbers.
Operation, cloud, security and AI are steered centrally from Germany. Local IT leads translate the systems architecture into their country’s market logic.
You do not work with a pool, but with fixed, assigned specialists. Whoever knows your project stays on it – across quarter changes.
Whether Berlin, Milan or Madrid: KPIs such as availability, response time and cost run on the same schema. Cross-market comparability is not a problem, it is standard.
We hire for depth, not breadth: everyone on the team is so good in at least one tool or discipline that clients ask for them specifically. Development is part of the role – not a bonus.
Whoever works here is demonstrably strong in one core field (e.g. cloud migration, IT security or AI automation) – the rest is covered by the team.
Tool updates, new platform features, new compliance requirements: we reserve fixed time per quarter so the team stays ahead – not behind.
IT leads for IT, ES, FR, the Benelux and the UK work in their market – with native language, market logic and network. That complements the central system, it does not replace it.
Depending on the topic, the responsible specialist: the AI specialist for AI and automation, the infrastructure architect for cloud and networking, the security expert for IT security. No sales talk before the specialist talk.
We consciously cap the number: a maximum of three active core projects per person. More leads to superficial care – and that we do not sell.
The core time is 9 a.m. to 3 p.m. CET, when all regions overlap. Local leads have additional market hours for their countries. Escalations run asynchronously over a documented kanban board.
Yes – tell us the topic, and we route you directly to the right person. Before the first call we introduce the responsible person with their profile.
Every project is documented (inventories, runbooks, configurations) and has defined second persons. No knowledge depends on a single person – that is part of our architecture.
It is a mix: core functions (operation, cloud, security, AI) are fixed in the team, regional IT leads work on a project basis long-term. For you the difference is not visible – fixedly assigned and reachable. What matters: you do not work with a rotating pool.
Yes – tell us what matters to you (experience, tool, language, market) and we assign the right person. Before the first call we introduce them with their profile. If a person is out, there is a defined second person.
No sales theatre: depending on the topic, first calls are held with the specialist from IT operations, cloud, security or your region.
Request a call30 minutes, no strings. No pitch – we look at your data.