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IT Consulting · AI & IT Services · DACH & international

IT consulting that turns technology into growth

Core IT Services is the IT consulting firm for AI, cloud, networking and IT services in the DACH region and beyond: Managed IT, cybersecurity, Office 365, cloud migration, IT automation and e-commerce – from strategy to 24/7 operation. One partner for your entire IT stack – from server rack to the LLM in your application.

  • Based in Berlin · DACH & international
  • Tool-agnostic: Microsoft, AWS, Cisco, Magento & more
  • Fixed KPIs, monthly reporting

99.9%

average infrastructure uptime

12,400

tickets per month (handled)

340+

managed endpoints & servers

15+

Markets: DACH, IT, ES, FR, UK & more

4

Offices: Berlin · New York · London · Singapore

24/7

Monitoring & NoC shift

Services for your entire IT stack

Four areas – Advise, Operate, Protect, Web & E-Commerce – from AI strategy and managed IT to cloud, cybersecurity, Office 365 and e-commerce with Magento, Shopify and WooCommerce.

Advise

Operate

Protect

Web & E-Commerce

Why Core IT Services?

No gut feeling, no black box: four reasons we can give any client – with numbers.

AI & automation first

We do not start with tool purchases but with the process that saves time and money. AI and automation are introduced where they show measurable impact – not as buzzword.

Numbers instead of promises

Before we start we define the KPIs: availability, response times, cost, security. Monthly reporting: what is better, what is unchanged, what is worse – without spin.

Tool-agnostic & GDPR-safe

Microsoft, AWS, Azure, Magento, Shopify or on-premise: we pick based on your process, not on partner discounts. ISO-27001 practice, GDPR and deletion concepts are standard.

Berlin + international markets

Headquarters in Berlin, offices in New York, London and Singapore, teams for DACH, Italy, Spain, France, Benelux, Scandinavia, the UK and the USA. One operation that works the same across markets.

How we work

  1. 1

    Audit & target picture

    We analyse IT infrastructure, processes, data and costs – honestly, with numbers instead of promises. The result: a prioritised IT roadmap proposal.

  2. 2

    Build & implement

    Cloud migration, networking, security and AI integration go live in clearly prioritised milestones – each with a measurable goal and a defined SLA.

  3. 3

    Operate & optimise

    We monitor, harden and scale around the clock. Monthly reporting instead of a black box – with KPIs for utilisation, outages, cost and security.

Fresh takes from our insights

Guides and field notes on AI & automation, cloud, networking, IT security, Office 365 and e-commerce – continuously extended by our content agent.

All insights

Frequently asked questions before the first call

What does a collaboration with you cost?

It depends on scope, infrastructure and starting point – so we do not give a flat rate. Projects (migration, setup, security hardening) are fixed price after the audit; ongoing operation (managed IT, hosting, monitoring) is a monthly package with SLA. In the first call you get a concrete, situation-specific range – no strings attached.

For whom are you the wrong partner?

If you only want a logo on a system without a measurable goal, if the IT must stay a black box on purpose, or if “quickly doing something” matters more than system – then we do not fit. We will tell you beforehand so you save the cost.

Do you work with smaller companies too?

Yes, but focussed: we rather finish one small project properly than run five half-way. Often we start with the single lever that has the biggest impact (e.g. IT support, cloud backup or an AI pilot) and scale based on numbers afterwards.

What does a typical project look like?

First call (30 min.) → audit & proposal (1 week) → implementation in milestones (4–12 weeks depending on service) → operation & optimisation with monthly reporting. Each stage has a measurable goal.

Are you tied to a specific vendor (Microsoft partner, AWS partner)?

No. We are tool-agnostic and work with Microsoft 365, Azure, AWS, Google Workspace, Cisco, Fortinet, Magento, Shopify, WooCommerce, SAP BW and typical monitoring stacks (Zabbix, Datadog, Grafana). The architecture matters – the vendor follows.

What does AI cost with you – is it worth it at all?

We check that in the AI readiness assessment: volume (enough repetitive work to justify automation), data quality (clean, accessible data) and process (clear rules that can be automated). If one is missing, we honestly say what needs to come first. A pilot project usually starts after 4–8 weeks.

How do you handle GDPR and data security?

As standard, not as an add-on: DPA (data processing agreement), deletion concepts, data minimisation, role-based access and documented legal bases are part of every setup. For international markets (e.g. IT, ES, FR, UK) we also maintain the local specifics.

Do you take over existing operations (MSP switch)?

Yes, that is one of our most common entry points: we review existing setups (MSP, hosting, M365, e-commerce), say honestly what works and what does not, and take over in stages – without downtime and with documented handover.

What happens when a system is down?

Then we escalate according to SLA: NoC 24/7, defined response times, documented root causes. In the monthly report we name what happened, what we changed and what is next. No system keeps running blindly just because it “is running”.

Do you work in my market (Italy, Spain, France, the UK)?

Yes. Our base is Berlin, with offices in New York, London and Singapore, and we work with local IT leads across Europe (Italy, Spain, France, Benelux, Scandinavia, the UK) – same systems architecture, local market logic, one shared report.

Ready for IT that pulls?

In a 30-minute first call we check where the biggest levers in your IT are – no strings attached, concrete: cost, risk, roadmap.

Request a call

30 minutes, no strings. No pitch – we look at your data.