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Services: IT services, AI & e-commerce | Core IT Services

From advising through operation and protection to web & e-commerce: our services across your entire IT stack – coordinated, measurable and focused on your goals.

Advise

AI, IT strategy & architecture: identify the levers before implementation starts – with measurable goals.

Operate

Managed IT, networking, cloud, Office 365 & hosting: an operation with SLA that carries your teams.

Protect

Cybersecurity, backup & compliance: the infrastructure holds when it counts.

Advise

Operate

Protect

Web & E-Commerce

Where do you start? How to find the right entry point

Most teams should not start with the most expensive service, but with the one that closes the biggest gap. Three typical starting points:

1. First: check inventory & operation

If you cannot attribute your systems, licences and responsibilities, every other investment pays off less. A clean IT inventory is the most common – and cheapest – lever.

2. Then: the operational bottleneck

Too many outages? Then managed IT + monitoring is the lever. Costs too high? Then cloud and licence optimisation – but on a clean system foundation.

3. Always: with a measurable goal

Every service starts with the KPIs that should change. No start without a number – then success is later a fact, not a matter of taste.

Frequently asked questions about our services

Should we book all services at once?

No – that would be wasted money. We usually recommend one or two services that together create the biggest lever (e.g. managed IT support + IT security). We build the rest once the numbers support it.

Can services be booked individually?

Yes, every service stands on its own. But we are honest when one service delivers little without the other – e.g. cloud migration without a prior IT audit.

Do you work project-based or on a retainer?

Both: setups and migrations are fixed-price projects with an end date. Operation (managed IT, hosting, monitoring, reporting) runs monthly – cancellable if the collaboration does not deliver.

How do you coordinate multiple services?

Through a shared target picture and a shared IT landscape: network, cloud, Microsoft 365 and security run from one hand and are monitored in one system. That is why we run services in the same team – no interface corridors between different vendors.

Does a single service make sense without an IT audit?

Usually no. Without a current inventory, changes land in shadow areas – and nobody knows what builds on what. That is why almost all collaborations start with a short IT audit before we restructure.

How many services make sense in one quarter?

Realistically one or two. A stable IT landscape takes time before it holds. We prioritise deliberately: first the lever with the biggest impact (usually operation or security), then – if the numbers show it – the next. Five workstreams at once does not get us anywhere.

What happens to the knowledge if I cancel later?

It belongs to you: documentation, configurations, runbooks and reports live on your infrastructure. No lock-in, no knowledge hostage situation – that is part of the architecture, not a line item.

Not sure where to start?

In a 30-minute first call we sort out together which services deliver the most impact for you right now – no strings attached, concrete.

Request a first call

30 minutes, no strings. No pitch – we look at your data.